The Office Connection • April 17, 2019

Date and Time

Wednesday, April 17, 2019, 8:30-4:00

Location

City of Boca Raton Fire Rescue Administration Building
6500 North Congress Ave., Boca Raton, FL 33487

Conference Sessions

Don’t HAVE a good day – MAKE a good day! … Choosing positivity in everyday life

Jennifer Pustizzi

Session Description:
The unhappy customer, the challenging co-worker, the needy relative, the good ‘ole media…we are bombarded with personal interactions and situations that challenge our ability to stay positive at work and in our personal lives every single day. Aren’t you tired of being a “victim” of these circumstances? Don’t you want to keep the negativity out? You CAN and it all begins with YOU! Choosing to be positive is a mindset. It is about being pro-active and not reactive with our thoughts, words and behaviors. This session will help you realize that you have the power to bring more positivity into your life by being conscious of your own actions and the choices you make. Get ready to walk away with strategies that will empower you to be more positive on a daily basis.

Learning Objectives:

  • Maintain an optimistic and solution-minded attitude when challenged
  • Apply positive thoughts and language when responding to negative situations

Confronting Clutter… How to get Organized and Stay Organized

Maria Pearson

Session Description:
Are you using the “pilot system”? Pile it here, pile it there, pile it everywhere! It’s time to take charge of your piles. This session will provide organizational skills and techniques for minimizing the clutter in your life, both personally and professionally. It will help you assess where you are as well as where you want to be with your life goals. By using the knowledge gained in the workshop, you will develop a clear and easy strategy for a more rewarding life!

Learning Objectives:

  • Identify what is cluttering your personal and professional lives
  • Explain the twenty rules for organizing your life
  • Use a five-step process to develop a strategy to de-clutter and free up space and time

Keeping Your Doors Open… Secrets to Career Mobility

Ronnie Glotzbach

Session Description:
Whether you are just starting your career, have been working for some time now, or are looking at your retirement horizon, you have strengths you can bring to any governmental agency. If you think it is WHO you know that gets you ahead, then get to know them! It is time for you to become one of those people who is noticed for WHAT they know. Discover the secrets to career mobility, learn the latest trends in informational interviewing, and acquire practical skills that will help you take a second look at your career.

Learning Objectives:

  • Discover the seven tips for career resilience
  • Explore ways to develop and maintain a network
  • Gain insight to informational interviewing and the value it brings
  • Use the five components of the one-minute self-commercial

Surviving the Problem Person … How to Deal with Difficult People

Kimberly Devlin

Session Description:
Let’s not name names. You know who we are talking about… The ones who challenge everything you say. Those who never have a good day – ever. Control freaks, perfectionists, passive aggressive people, and others. Wait, could that be us…maybe? We will look at both sides of the coin in this session—determine how our actions might be creating challenges and also explore strategies that minimize and manage the bad behaviors others bring. Specifically, we will:

Learning Objectives:

  • Identify underlying reasons people are difficult
  • Reframe challenging situations to effectively manage them
  • Practice self-care—to be kind to yourself and to reduce second-hand stress in your environment

Note: Each session will be 1 hour and 15 minutes in duration and participants will attend all four sessions.


Registration

The registration fee of $159 includes course materials, continental breakfast, lunch, parking, special gift and a Certificate of Completion. Advance registration is required. Registration deadline is April 3. A check, purchase order, or credit card payment is necessary to guarantee registration. This program fills up quickly and there is limited seating available to we urge you to register early. Requests for refunds must be submitted in writing and received no later than two weeks prior to the conference. In those cases, the registration fee less a $75 administrative charge will be refunded. No requests for refunds will be honored after that date, but substitutions are allowed. Non-attendance does not constitute a withdrawal or refund request.


Brochure

Register Online

2019 Spring Open Enrollment

Professional Development and Recertification Courses for
Local Government, State and Non-Profit Personnel

Conflict Without Controversy April 9 Miramar
Workshop for Coordinators And Secretaries To Code Enforcement Boards And Special Magistrates April 10 Deerfield Beach
Behavioral Interviewing: Select the Right Fit Every Time April 23 Boca Raton
Specification Writing for Government Employees April 25 Pompano Beach
Kaizen…Creating A Continuous Improvement Culture May 1 Palm Beach Gardens
Code Inspections and The 4th Amendment May 7 Pompano Beach
Contract Management Essentials May 17 Fort Lauderdale
Let’s Talk…Communicating in The Administrative Professional Role June 4 Tamarac
Certificate Program in Public Records Management June 6 and 7 West Palm Beach

How to Take Advantage of These Opportunities!

To Register: The deadline for registering is two weeks prior to the date of the class. Please click the link below to register.  Registration will be confirmed only if they are accompanied by payment at the time of registration.  Registration fees cover course materials and morning refreshments. Participants will be on their own for lunch. Confirmation and driving directions will be sent to you by email upon receipt of your registration.

Rescheduling Fee: $20.00 administrative fee for rescheduling.

Cancellation: Cancellation requests must be submitted in writing and received no later than one week prior to the day of the class. In such cases a $30.00 administrative fee, will be charged. No cancellation requests will be honored after that date. Non-attendance does not constitute a withdrawal or waive the administration fee. We reserve the right to cancel a class; in that case, registration fees will be refunded in full. If you prefer a credit to reschedule the class, the credit must be used within one year of the date of class.

For more information: Please call us at 561/297-3749 or email sshannon@fau.edu. Please call us at least seven days in advance if you require reasonable accommodation under the Americans with Disabilities Act.


Brochure

Register Online

Fundamentals of Code Enforcement • March 11 – 15, 2019

Date and Time

Dates: March 11 – 15, 2019
Time: 8:00am – 5:00pm

Fee Structure

Active F.A.C.E. members: $13.00/hour Non-members: $17.00/hour
Week of classes is $520.00 for members, $680.00 for non-members.

Exam fee payable to UCF $85.00 active member, $135.00 non-member. Late fee will apply for payments after February 22.  Refer to the course brochure below for more details.

Location

Miami Dade Solid Waste department located at 2525 NW 62nd Street.

Classes

In conjunction with the Florida Association of Code Enforcement, Inc. (F.A.C.E.) and the John Scott Dailey Florida Institute of Government at the University of Central Florida, the John Scott Dailey Florida Institute of Government at FAU is pleased to offer the 40 hours of classes required for the Fundamentals of Code Enforcement Certification.

Registration Information

Due to the strong interest in the certification program and limitations on class size; registration will be confirmed only if they are accompanied by payment. Refunds must be requested in writing and received no later than seven days prior to the first day of the classes, Fees will be refunded less a $75.00 administrative fee. All monies are forfeited beyond this date. Non-attendance does not constitute a withdrawal or refund request.

A $65.00 fee applies to all rescheduled classes.


Brochure

Register Online

Officer Safety And Field Applications • Apr. 1 – 4, 2019

Date and Time

Dates: April 1-4, 2019
Time: 8:00am – 5:00pm

Fee Structure

Active F.A.C.E. members: $13.00/hour Non-members: $17.00/hour
Week of classes is $390.00 for members, $510.00 for non-members.

Location

Palm Beach Gardens City Hall located at 10500 N. Military Trail in Palm Beach Gardens.

Classes

In conjunction with the Florida Association of Code Enforcement, Inc. (F.A.C.E.) and the John Scott Dailey Florida Institute of Government at the University of Central Florida, the John Scott Dailey Florida Institute of Government at FAU is pleased to offer the 40 hours of classes required for the Officer Safety Certification.

Registration Information

The deadline for registering is March 18, 2019. Due to the strong interest in the certification program and limitations on class size, registrations will be confirmed only if they are accompanied by payment or a purchase order. Refunds must be requested in writing and received no later than seven days prior to the first day of the classes. Fees will be refunded less a $75.00 administrative fee. All monies are forfeited beyond this date. Non-attendance does not constitute a withdrawal or refund request. We reserve the right to cancel the classes; in that case, the registration fees will be refunded in full.

A $65.00 fee applies to all rescheduled classes.

Exam

The Officer Safety and Field Application exam will be given on Thursday,  April 4 from 3:30-5:30 p.m. at the Palm Beach Gardens City Hall.   In order to be eligible to take the examination, you must have completed all 30 hours of the Officer Safety classroom instruction.  The fee for the exam is $85.00 for F.A.C.E. members if payment is received by March 20 and $120.00 thereafter.  The examination fee for non-members is $135.00 and $170.00 if payment is received after March 20.

YOU MUST REGISTER ONLINE FOR THE EXAM AT:

https://iog.ucf.edu/CourseStatus.awp?&course=019-0404

All F.A.C.E. EXAM REGISTRATIONS ARE THROUGH THE UCF IOG OFFICE

Brochure and Registration Form

Register Online

Administrative Aspects Of Code Enforcement • March 18 – 22, 2019

Date and Time

Dates: March 18 – 22, 2019
Time: 8:00am – 5:00pm

Fee Structure

Active F.A.C.E. members: $13.00/hour Non-members: $17.00/hour
Week of classes is $520.00 for members, $680.00 for non-members.

Location

Martin County Building department located at  900 S.E. Ruhnke Street in Stuart.

Classes

In conjunction with the Florida Association of Code Enforcement, Inc. (F.A.C.E.) and the John Scott Dailey Florida Institute of Government at the University of Central Florida, the John Scott Dailey Florida Institute of Government at FAU is pleased to offer the 40 hours of classes required for the Administrative Aspoects of Code Enforcement Certification.

Registration Information

Due to the strong interest in the certification program and limitations on class size; registration will be confirmed only if they are accompanied by payment. Refunds must be requested in writing and received no later than seven days prior to the first day of the classes, Fees will be refunded less a $75.00 administrative fee. All monies are forfeited beyond this date. Non-attendance does not constitute a withdrawal or refund request.

A $65.00 fee applies to all rescheduled classes.


Brochure

Register Online

Supervision in Government: A ‘New Supervisor’ Training Series • April – May 2019

Date and Time

Thursdays, Morning Sessions- 8:30-12:00; Afternoon Sessions- 1:00-4:30

Day 1 April 11 – Module 1 & 2
Day 2 April 18 – Module 3 & 4
Day 3 April 25 – Module 5 & 8
Day 4 May 2 – Module 7 & 6

Location

Hosting City – City of Palm Beach Gardens

Class

For over 15 years, Supervision in Government has been offered throughout Broward County to new supervisors or supervisors new to government.  This unique program specifically addresses similar agency issues, workforce changes, and varying performance standards within government.   Participants learn how to develop and coach staff while working within specific guidelines, policies, and collective bargaining agreements common to many public organizations.  They will have an opportunity to network with other governmental supervisors and share practical ideas for managing employee performance.  The series includes the following eight 3.5 hour modules:

Day 1 Module 1 – Transitioning from Employee to Supervisor
Module 2 – Interviewing and Hiring Within Legal Boundaries
Day 2 Module 3 – Legal Side of Supervision
Module 4 – Communicating in the New Role
Day 3 Module 5 – Performance Management for Results
Module 8 – Delegating With Empowerment
Day 4 Module 7 – Progressive Discipline
Module 6 – Coaching through Feedback

Cost

$475 per participant; inclusive of materials, morning refreshments, Certificate of Completion, 28 Continuing Education hours, 2.8 CEUs

About the Instructor

Bach Training & Development Training Team… More than 30 years of government training experience!


Brochure

Register Online

Fundamentals of Code Enforcement • March 4 – 8, 2019

Date and Time

Dates: March 4 – 8, 2019
Time: 8:00am – 5:00pm

Fee Structure

Active F.A.C.E. members: $13.00/hour Non-members: $17.00/hour
Week of classes is $520.00 for members, $680.00 for non-members.

Exam fee payable to UCF $85.00 active member, $135.00 non-member. Late fee will apply for payments after February 22.  Refer to the course brochure below for more details.

Location

Boynton Beach Fire Station #5 located at 2080 High Ridge Road.

Classes

In conjunction with the Florida Association of Code Enforcement, Inc. (F.A.C.E.) and the John Scott Dailey Florida Institute of Government at the University of Central Florida, the John Scott Dailey Florida Institute of Government at FAU is pleased to offer the 40 hours of classes required for the Fundamentals of Code Enforcement Certification.

Registration Information

Due to the strong interest in the certification program and limitations on class size; registration will be confirmed only if they are accompanied by payment. Refunds must be requested in writing and received no later than seven days prior to the first day of the classes, Fees will be refunded less a $75.00 administrative fee. All monies are forfeited beyond this date. Non-attendance does not constitute a withdrawal or refund request.

A $65.00 fee applies to all rescheduled classes.


Brochure

CLASS IS FILLED

Fundamentals of Code Enforcement • February 11 – 15, 2019

Date and Time

Dates: February 11 – 15, 2019
Time: 8:00am – 5:00pm

Fee Structure

Active F.A.C.E. members: $13.00/hour Non-members: $17.00/hour
Week of classes is $520.00 for members, $680.00 for non-members.

Exam fee payable to UCF $85.00 active member, $135.00 non-member. Late fee will apply for payments after February 1.  Refer to the course brochure below for more details.

Location

FAU campus located at 3200 College Avenue in Davie.

Classes

In conjunction with the Florida Association of Code Enforcement, Inc. (F.A.C.E.) and the John Scott Dailey Florida Institute of Government at the University of Central Florida, the John Scott Dailey Florida Institute of Government at FAU is pleased to offer the 40 hours of classes required for the Fundamentals of Code Enforcement Certification.

Registration Information

Due to the strong interest in the certification program and limitations on class size; registration will be confirmed only if they are accompanied by payment. Refunds must be requested in writing and received no later than seven days prior to the first day of the classes, Fees will be refunded less a $75.00 administrative fee. All monies are forfeited beyond this date. Non-attendance does not constitute a withdrawal or refund request.

A $65.00 fee applies to all rescheduled classes.


Brochure

CLASS IS FILLED

Administrative Aspects Of Code Enforcement • Oct. 29 – Nov 2, 2018

Date and Time

Dates: October 29 – November 2, 2018
Time: 8:00am – 5:00pm

Fee Structure

Active F.A.C.E. members: $13.00/hour Non-members: $17.00/hour
Week of classes is $520.00 for members, $680.00 for non-members.

Location

Herb Skolnick Center located at  800 SW 36TH Avenue in Pompano Beach.

Classes

In conjunction with the Florida Association of Code Enforcement, Inc. (F.A.C.E.) and the John Scott Dailey Florida Institute of Government at the University of Central Florida, the John Scott Dailey Florida Institute of Government at FAU is pleased to offer the 40 hours of classes required for the Administrative Aspoects of Code Enforcement Certification.

Registration Information

Due to the strong interest in the certification program and limitations on class size; registration will be confirmed only if they are accompanied by payment. Refunds must be requested in writing and received no later than seven days prior to the first day of the classes, Fees will be refunded less a $75.00 administrative fee. All monies are forfeited beyond this date. Non-attendance does not constitute a withdrawal or refund request.

A $65.00 fee applies to all rescheduled classes.


Brochure

CLASS IS FILLED

Officer Safety And Field Applications • Jan. 28 – 31, 2019

Date and Time

Dates: January 28-31, 2019
Time: 8:00am – 5:00pm

Fee Structure

Active F.A.C.E. members: $13.00/hour Non-members: $17.00/hour
Week of classes is $390.00 for members, $510.00 for non-members.

Location

Coral Gables Community Meeting room located at 2801 Salzedo Street in Coral Gables.

Classes

In conjunction with the Florida Association of Code Enforcement, Inc. (F.A.C.E.) and the John Scott Dailey Florida Institute of Government at the University of Central Florida, the John Scott Dailey Florida Institute of Government at FAU is pleased to offer the 40 hours of classes required for the Officer Safety Certification.

Registration Information

The deadline for registering is January 14, 2019. Due to the strong interest in the certification program and limitations on class size, registrations will be confirmed only if they are accompanied by payment or a purchase order. Refunds must be requested in writing and received no later than seven days prior to the first day of the classes. Fees will be refunded less a $75.00 administrative fee. All monies are forfeited beyond this date. Non-attendance does not constitute a withdrawal or refund request. We reserve the right to cancel the classes; in that case, the registration fees will be refunded in full.

A $65.00 fee applies to all rescheduled classes.

Exam

The Officer Safety and Field Application exam will be given on Thursday,  January 31 from 3:30-5:30 p.m. at the Coral Gables Community meeting room.   In order to be eligible to take the examination, you must have completed all 30 hours of the Officer Safety classroom instruction.  The fee for the exam is $85.00 for F.A.C.E. members if payment is received by January 16 and $120.00 thereafter.  The examination fee for non-members is $135.00 and $170.00 if payment is received after January 16.

YOU MUST REGISTER ONLINE FOR THE EXAM AT:

https://iog.ucf.edu/CourseStatus.awp?&course=018-0215

All F.A.C.E. EXAM REGISTRATIONS ARE THROUGH THE UCF IOG OFFICE

Brochure and Registration Form

CLASS IS FILLED