Spring Open Enrollment

Professional Development and Recertification Courses for
Local Government, State and Non-Profit Personnel

Personal Empowerment March 23
Kaizen…Creating A Continuous Improvement Culture *CLASS IS FILLED* April 5
Projecting A Winning Image April 18
Customer Service for Public Sector Employees April 25
Managing Information Overload May 18
Certificate Program in Public Records Management June 8 and 9 (revised dates)
Let’s Talk…Communicating In The Administrative Professional Role June 8
Here to Serve: Customer Service for Enforcement and Emergency Personnel June 13

How to Take Advantage of These Opportunities!

To Register: The deadline for registering is two weeks prior to the date of the class. Please complete the form, indicating the class(es) you wish to attend, and return the registration form with a check, or purchase order. We are also able to accept payment by agency credit/purchasing card or individual credit/debit cards. If you wish to pay in that manner, please call 561/297-3749 (our website does not provide a secure method for paying via credit card). Registration fees cover course materials and morning refreshments. Participants will be on their own for lunch. Confirmation and driving directions will be sent to you by email upon receipt of your registration form.

Rescheduling Fee: $20.00 administrative fee for rescheduling.

Cancellation: Cancellation requests must be submitted in writing and received no later than one week prior to the day of the class. In such cases a $30.00 administrative fee, will be charged. No cancellation requests will be honored after that date. Non-attendance does not constitute a withdrawal or waive the administration fee. We reserve the right to cancel a class; in that case, registration fees will be refunded in full. If you prefer a credit to reschedule the class, the credit must be used within one year of the date of class.

For more information: Please call us at 561/297-3749 or email sshannon@fau.edu. Please call us at least seven days in advance if you require reasonable accommodation under the Americans with Disabilities Act.


Brochure and Registration Form

Register Online